Since January 1, 2014, all Ontario organizations engaged in commercial activities must comply with the federal Personal Information Protection and Electronic Documents Act, known as PIPEDA.
“Personal information” means information about an identifiable individual but does not include the name, title, business address, or telephone number of any employee of any organization.
Collecting personal information. We collect personal information from our clients to provide them with legal services. We may collect personal information directly from you at the start of our relationship or in the course of our representation.
Consent. In most cases, if we collect, use, or disclose your personal information, we will obtain your consent. Sometimes we will ask for your consent in writing, but in some cases, we may accept your oral consent. Sometimes your consent may be implied through your conduct with us or the nature of our retainer. Should you withdraw your consent, that may impact our ability to serve you and to maintain our relationship.
Use of personal information. Registrant Law uses personal information to respond to inquiries that you make through our website, via email, or by telephone. We use or disclose your personal information to provide consultation, advice and legal services. Some specific examples of what this may include are: to establish and manage client relationships, fulfill legal duties and avoid conflicts of interests; for account administration purposes (e.g. billing, bookkeeping); to distribute email communications and other material to individuals on our mail and e-mail lists; as permitted by, and to comply with, any legal or regulatory requirements or provisions. If you subscribed to our marketing communications and no longer wish to receive information from us, you may unsubscribe at any time by following the “unsubscribe” instructions in our emails.
Updating your information. Since we use your personal information to provide legal services to you, it is important than the information be accurate and current. If during the course of our relationship, any of your information changes, please inform us so that we can make any necessary changes. We may also periodically inquire of you whether your personal information is accurate and current.
Securing personal information. We take precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure, including: maintaining confidentiality policies, using technological safeguards such as security software and firewalls to prevent unauthorized computer access; and internal password and security of physical files.
Email. Email is not an entirely secure medium, and you should be aware of this when contacting us to send personal or confidential information.
Access to your personal information You may ask to access to personal information we have about you. Your right to access your personal information is not absolute. There are a number of situations where we may deny access. If we deny your request for access to, or refuse a request to correct personal information, we will provide a reason for doing so. To request access to your personal information, please contact our Privacy Officer at the email address below.
If you are not satisfied with our response to your inquiry, you may contact the Privacy Commissioner of Canada at 112 Kent Street, Ottawa Ontario, K1A 1H3, 1.800.282.1376.